ABSTRACT
The purpose of research is to know and analyze the former factors of the employees’ performance dimensions at Joint Office Samsat of Bengkulu Province. This research is descriptive research is analyzed by quantitative approach. Method of collecting data uses Likert Scale’s questionnaires are substantially contains estimation about the former factors of the employees’ performance at that organization. The analysis method uses the Factor Analysis with Explanatory Factor Analysis (EFA) approach. Results of the research showed that the former factors of the employees’ performance dimensions at the Joint Office Samsat of Bengkulu Province are (1) reliability factor consists of variable talent, skill, managerial ability, loyality, inisiative, leadership, interpersonal communication, cooperation and loyalty. This factor is the dominant factor than others; (2) personality factor consists of variable potential ability (intellegency), reality ability (education), attitude, ethic, motivation to achieve, work discipline, work spirit and honesty; (3) work quality factor consists of variable work achievement, work quantity, carefulness, accuration, on time, work finishing and outcomes; (4) organization’s support factor consists of variable work environment, total of supporting units, organization’s rules and organization’s culture and (5) external factor consists of variable income level, technology utilization, other supporting facilities and other rules (external).
Keywords: Factor
Analysis; Employees’
Performance Dimensions; Public Service; Joint Office Samsat